CSU conducted a customer service workshop on examining internal and external customer service. One of the guest speakers was Dave Carroll, a noted musician and customer service advocate.
Carroll is well-know for his “United Breaks Guitars” video and book. Carroll shared how his encounter with a major corporation lead to a media frenzy and impacted the music industry, customer service and social media.
Since 1995, the United States has recognized every March as Women’s History Month. During…
Since 1995, the United States has recognized every March as Women’s History Month. During…
Since 1995, the United States has recognized every March as Women’s History Month. During…
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