October 4, 2023
Policy Updates

Notice: Course Extension Policy, Term Programs

Effective November 14, 2012, the Course Extension Policy for Term Programs will be revised.  The new policy is below.

Incomplete Course Policy, Term Programs

Students requesting additional time, in excess of the prescribed enrollment period, to successfully complete coursework may apply for an Incomplete. Requests for an Incomplete should be the exception during a student’s tenure; academic progress throughout coursework is expected and promotes student success. Should circumstances prevent regular, on-time course completion, within the term period, students have the option to request an Incomplete or withdraw from the course. Academic and financial consequences should be noted when withdrawing from a course beyond the first week of the term period. Prior to submitting the withdrawal request, students are advised to review the Course Drop/Withdrawal Policy; in addition, academic advisement should be sought.

The following are important facts concerning an Incomplete:

  • An Incomplete may be granted in accordance with the following matrix
Additional Time Allotment Qualification Fee
Undergraduate Level Graduate Level
45 Days Course Average of 60 percent Course Average of 70 percent $50
  • Students approved for an Incomplete forfeit the option to withdraw from the course.
  • All requests are subject to approval by the course professor.
  • A course grade of “I” will be assigned and may affect future course enrollments, Satisfactory Academic Progress hours attempted and Federal Student Aid (FSA) eligibility.
  • Students cannot re-submit assignments previously submitted without professor approval; please review the Assignment Make-up Policy.
  • Assignments not completed at the conclusion of the incomplete period will be assigned a grade of zero (0); the final course grade is calculated utilizing the weighted score assigned to each course assignment, as indicated in the course syllabus. The final course grade replaces the grade of “I.”
  • Fees associated with an Incomplete are non-refundable.
  • A plan to complete outstanding course assignments must be presented by the student and followed. Assignment due dates are required; if more than one assignment remains due, each assignment due date must be spaced a minimum of one week apart.

The following qualifications have been established to apply for an Incomplete:

  • The student cannot have a grade of “I” from a previous term.
  • A request for an Incomplete is to be submitted prior to the end date of the course, during weeks six, seven, or eight.  Students are required to formally request an incomplete through submittal of the Incomplete Course Request  form.
  • As identified in the Incomplete Course Matrix, successful course progress at the time of the request is required.  Students unable to meet the revised assignment due dates must contact their professor for late submission approval.
  • The student must submit valid justification as to why the course could not be completed on schedule due to reasons beyond normal      circumstances. Supporting documentation may be requested by the university.

Students who meet qualification criteria may submit a request through the myCSU Student Portal. Students are expected to set realistic goals and timelines to complete outstanding course assignments. The approval process may take up to 72 business hours. Students will be notified of the status of the request via email; the correspondence will denote approval or denial. Students who do not meet qualifications for an Incomplete, due to an extenuating life circumstance, may choose to review the Incomplete for Special Circumstances Policy.